Fecha de vencimiento January 21, 2025 5:00 PM
Nombre de contacto: Nicholas Muniz
Número de teléfono de contacto: 915-877-2244
Dirección de correo electrónico de contacto:
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Request for Quotes (RFQ): Facilitator for Power Partner Network Training and Technical Assistance
I. Introduction:
The Power Partner Network is the group of partners WSB has identified as providing services that align and advance toward economic independence. While every site location focuses on a shared population with our partners, the process and quality of service delivery and customer experience should be the same no matter where our community receives WSB services. Each partnership in the PPN is between WSB and an organization that provides mutual population-based services, for their clients. To ensure alignment and a solid basis for collaboration, all Power Partner Network partners share the goal of self-sufficiency through employment and agree with the following principles behind the Network’s service delivery approach:
• Job seekers with multiple barriers to employment are most successful at moving into jobs when they have individualized, relationship-based, long-term support from a dedicated Career Navigator.
• The workforce system has the tools and resources to train these job seekers to compete in today’s job market, and to place them into career-track employment.
• Job seekers with challenges are most successful navigating the workforce system when they have long-term, relationship-based support.
• Employment outcomes are optimized when community-based organizations and WSB staff implement career coaching that helps participants develop career plans that use partner resources for job skill
development and connection to employment.
II. Project Overview:
WSB has developed a curriculum, framework, roles and responsibilities for each Partner that has established a formal agreement with WSB. Workforce Solutions Borderplex invites qualified individuals or firms to submit proposals to provide facilitation services for the training and technical assistance within the Power Partner Network.
The selected facilitator will be critical in enhancing the Power Partner Network’s efficiency by facilitating the training and technical assistance on a regular ongoing basis to partner organizations and WSB contracted staff located at various partner site locations. This includes leveraging the strengths of each entity involved, staff awareness and mission alignment, coordinating services, and ensuring seamless transitions for participants into career-track employment.
III. Scope of Work:
The facilitator will be responsible for the following:
1. Conduct monthly/quarterly training sessions for Power Partner Network members and WSB contractor staff on effective collaboration, service coordination, and best practices in workforce
development. This can be done at WSB center offices, partner locations, or virtually.
2. Providing technical assistance to partner organizations to enhance their capabilities in delivering services aligned with the goals of the Power Partner Network.
3. Collaborating with Workforce Solutions Borderplex to tailor training content to the specific needs and challenges of the partner organizations.
4. Developing and implementing strategies to strengthen the Power Partner Network’s overall impact on participant journeys to career-track employment.
5. Establish program metrics based on the location of the Power Partner Network to measure effectiveness and outcomes.
6. Generate reports to drive recommendations for continuous improvement and to assess the impact of the Power Partner Network’s initiatives.
7. Modify the curriculum and content as the Power Partner model evolves.
8. The facilitator will convene the power partner network to discuss strategies and best practices. Training may be modified based on each partner location’s individual needs.
IV. Requirements:
The selected facilitator must meet the following criteria:
1. Previous Experience:
• Proven track record in facilitating training sessions and providing technical assistance to collaborative initiatives.
2. Expertise:
• In-depth knowledge of client navigation services, human-centered customer service, career-oriented employment strategies, and collaborative partnerships.
3. Communication Skills:
• Excellent verbal and written communication skills.
• Ability to effectively convey complex concepts to diverse audiences.
4. Flexibility:
• Ability to adapt to the unique needs and dynamics of the Power Partner Network.
5. Cultural Competency: Given the diverse population served by the Power Partner Network, the facilitator should possess cultural competency skills, including an understanding of and sensitivity to
various cultural backgrounds, and the ability to tailor training content accordingly.
6. Technology Proficiency: The facilitator must exhibit proficiency in utilizing technology and digital tools to enhance training delivery, communication, and collaboration. This includes
familiarity with virtual collaboration platforms and online training resources.
